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Installing the VPN Client

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Aug 03, 2020 Install and Run the Cisco AnyConnect client for VPN connectivity on Mac OS X including Duo This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Landing Page. Jul 11, 2019 DART is the AnyConnect Diagnostics and Reporting Tool that you can use to collect data useful for troubleshooting AnyConnect installation and connection problems. DART supports Windows,MAC and Linux. DART is currently available as a standalone installation, or the administrator can push this application to the client PC as part of the. Click here to download Cisco AnyConnect VPN Client. Click on the Mac OS Download link on this page. Locate ciscoanyconnect4-8.pkg in your D ownloads folder. Follow the prompts to complete the installation. Select the disk aka hard drive (HD) then click Continue.

  1. Download the AnyConnect VPN client for Windows. Note: If you're using Microsoft Edge, the program will download as a 'sys_attachment.do' file. You will need to rename the file to 'sys_attachment.msi'

    • If you have the Windows Surface Pro X tablet with an ARM-based processor, you should download the AnyConnect VPN client for ARM64.
  2. Click Run on the Open File – Security Warning dialog box.
  3. Click Next in the Cisco AnyConnect Secure Mobility Client Setup dialog box, then follow the steps to complete the installation. NOTE: We recommend you un-check everything (Web Security, Umbrella, etc) except for the VPN and the Diagnostic and Reporting Tool (DART). This will give you a minimal install. The other features are not supported so there's no need to install them.

Starting the VPN Client

Starting at 5pm on Monday, July 12, 2021, the process of connecting to the VPN will change slightly. After you select the Connect button, a popup window will appear where you will enter your UCInetID and password. If you are enrolled in the Duo MFA system, you will then be prompted to use Duo. Please note that if you are unable to connect to the VPN using the new method, change the connection group in the pulldown menu to either 'UCI-classic' or 'UCIFull-classic'. The original login screen will appear where you'll enter your UCInetID and password. Below the password box, type the word 'push' (without the quotes) and then select OK. You will receive a push from Duo and will be able to login.

  1. Go to Start->Programs->Cisco->Cisco AnyConnect Secure Mobility Client to launch the program.
  2. Enter vpn.uci.edu in the Ready toConnect to field, then press the Connect button.
  3. A popup will appear where you will enter your UCInetID and password. By default, you will be connected to the Default-UCI connection profile/group. If you need to change this you can select your desired connection profile from the Group drop-down menu: (NOTE this window may be hidden slightly behind the login window)
    • UCIFULL – Route all traffic through the UCI VPN.
      • IMPORTANT: Use UCIFULL when accessing Library resources.
    • Default-UCI – Route only campus traffic through the UCI VPN. All other traffic goes through your normal Internet provider.
  4. Back in the login window, enter your UCInetID and password, then click OK.
  5. A banner window will appear. Click Accept to close that window. You are now connected!

Please note that if you are unable to connect to the VPN using the new method for whatever reason, follow these steps instead.

  1. Enter vpn.uci.edu in the Ready toConnect to field, then press the Connect button.
  2. A popup will appear where you will enter your UCInetID and password. Do not enter your credentials yet. You must first change your connection group. (NOTE this window may be hidden slightly behind the login window)
    • UCIFULL-classic – Route all traffic through the UCI VPN.
      • IMPORTANT: Use UCIFULL-classic when accessing Library resources.
    • UCI-classic – Route only campus traffic through the UCI VPN. All other traffic goes through your normal Internet provider.
  3. Back in the login window, enter your UCInetID and password, then click OK.
  4. A banner window will appear. Click Accept to close that window. You are now connected!

Disconnecting the VPN Client

Mac

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When you are finished using the VPN, remember to disconnect.

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  1. Right-click the AnyConnect client icon located in the system tray near the bottom right corner of your screen.
  2. Select Quit.